Vacation rental guidebook
Welcome To
Veranda dream villa
We look forward to hosting you at your home away from home!
The best memories are the ones you make together! We want you to have a wonderful vacation and we hope you enjoy every detail of Veranda Dream Villa in the Veranda Palms Resort!
Our team is just a message away. If you have any questions or require assistance, please don't hesitate to reach out! We are here to give you a 5-Star experience!
-Shane O'Connor
check-in
Check-In: 4:00 PM
We have keyless entry and you have a custom check-in code.
Codes are provided 48 hours before check-in.
Early Check-in Policy
We are rarely able to offer early check-in. Before you arrive in town, we need to ensure our previous guests have checked out, that the cleaning service and maintenance team has been through the property, and that linens and towels are fresh and ready for your visit. Making sure the place looks spectacular for you takes time and needs to be completed prior to your check-in.
We do not allow early check-in or bag drop off.
Community Gate Access:
The gates are unmanned.
Car Gate Access:
Front Gate Code #5435
Front Door Access:
Your address is at2620 Tranquility Way, Kissimmee, FL 34746
Simply type this address into your GPS and it will take you to the home. This property has anautomatic keypad. Gently place your hand over the keypad, and you will see the numbers illuminate. Enter your Six Digit Code (the digits will be provided in our messaging) & press the * / ✓ in the lower left-hand corner. You will hear the lock open & you can enter!
Parking:
Four cars will snuggly fit in the driveway. Street parking inside the resort is NOT allowed and you could be fined by resort. However, there is some free overflow parking a block from the clubhouse in a gravel area. This overflow parking is on a first come, first serve basis.
Note: RV Parking is not allowed. Please contact us if you need off-site parking suggestions.
Wifi Connection
Network Name: Vacation Alchemy Guest
Login with name and email
Package or Grocery Deliveries
If you set up a delivery from Amazon or Groceries, you must be at the property to receive the items. The Clubhouse will NOT receive deliveries and they will return items to sender. Please make sure you include the gate password in your delivery notes for the driver. You do not want groceries to sit on the porch long as critters could get into the bags.
check-out
Check-Out: 10:00 AM
Late Check-Out Policy
We need to ensure our next guests can check-in at the appropriate time, that the cleaning service and maintenance team has been through the property, and that linens and towels are fresh and ready for the next visit. Therefore, we are unable to allow late check-out unless previously arranged and we do not have guests arriving the same day. Cleaners will arrive promptly at 10 AM.
Check-Out To-Dos
- Please bag all trash and put outside in trash bin.
- Close all the windows and doors
- If you liked staying with us, we would appreciate if it you would please leave us a review.
Contact Info
Phone
1-407-522-5595
(Text or Call anytime)
[emailprotected]
HOUSE RULES
- No smoking, drugs, or illicit substances of any type are allowed on the property.
- No parties or events. Family gatherings are okay so long as they do not exceed the occupancy of the home.
- No pets unless pre-approved.
- Occupancy is to remain exclusively with those in the designated party that booked the reservation unless direct permission from the host is approved.
- Quiet Hours are from 10:00 PM to 8:00 AM
- Check-out is no later than 10:00 AM
- Please keep all food in the kitchen and downstairs living areas. Food in the bedrooms is not permitted.
- No open food or garbage shall be left after check-out.
- Physical damage to the property shall be reported immediately.
- Please DO NOT use white bath towels to remove make-up or to clean up spills/dirt.
- Please use beach towels at the pool; please do not take the white bath towels to the pool.
- The pool temperature needs to remain between 80 and 85 unless pool heating is requested. This ensures long-term optimal performance & safety during your stay as recommended by professionals.
- As for the hot tub, the temp is set to 101 degrees, however, the way that the system is built, the egg timer on the wall must be engaged for the hot tub to reach those levels. When it is not turned, it will remain roughly the same temperature as the pool.
- The air-conditioner will turn off if you leave the sliding glass doors open for more than 10 minutes.
- Stove is electric and will remain hot even when the burner is not red. So please be careful and do not leave any cooking utensils on the stovetop.
- Everything in the home is inventoried before & after every stay, including but not limited to room decor, dishes, cleaning supplies, soap, remotes, power cords, and attachments, etc. Anything that is missing (without prior notification or agreement of the host) will be replaced at the guest's cost.
- Any violation of house rules may be subject to a fine of up to $500 per offense.
TRASH REMOVAL SERVICES
Trash Removal Services are 7 days per week.
- Please bag ALL trash in the 30-gal trash bags that are located under the kitchen sink.
- Please have trash in a porch bin by 7:00 AM daily.
- Place any excess bags next to the container – not on the curb. All containers and/or bags must remain at the trash bin, not at the curb. Valet will not service anything left at the curb.
- NO Liquids are allowed, please empty all containers and bags properly.
- All large and medium-sized cardboard boxes must be flattened, small boxes must be bagged.
- Guest may be subject to a fine of up to $50 for loose trash and spillage found per Resort Policy
PET POLICY
Any visiting dog needs to be pre-approved before you bring it to the home. Please text or email us the details of your pet. Cats and other animals are not allowed. An extra pet cleaning fee is charged per pet for sanitizing the home.
- Please have a plan to crate your dog if left unsupervised while you're out of the home. We do not provide a crate.
- Keep your dog off of the furniture, out of the bedrooms, and on the main floor. We have baby gates to help with this.
- Pick up your dog's waste. All waste must be bagged and cannot be loosely put in the outside trash containers. Please simply add your poop bags to one of the 30-gal trash bags in the container.
- Keep your dog on a leash if outside the property.
- Pets are not allowed in the resort pool area.
- Please do not take your dog to nature areas where Florida wildlife lives.
We provide some starter waste bags for your dog under the sink, but please bring or buy more If needed. We also provide pet spray for any potential accidents, as well as a water/food bowl that is located in the kitchen closet.
Video Instructions
https://youtu.be/mb9YE6JGhhk
Front Door Entry
https://youtu.be/IyMe-xc8Eaw
Fire Extinguisher and First Aid Kit
https://youtu.be/8NZmaHMdSMs
Grill Instructions
https://youtu.be/Q14FtsRI_T8
Outdoor lights, pool lights and fire pit
https://youtu.be/b9LXmGPP1Wg
Game room
Veranda Palms Resort
Enjoy the advantages of vacationing at Veranda Palms where you have all the amenities to make the most of your day, whether you prefer to relax or engage in fun activities. There are plenty of sun loungers around the pool, creating a laid-back atmosphere. You can choose to stay on-site or venture out to explore the attractions and entertainment nearby.
Veranda Palms Community Pool
Veranda Palms Clubhouse
Free Resort Amenities:
- Gated Entrance
- Clubhouse
- Zero Entry Community Pool with Separate lane Swim
- Children's Splash Zone
- Hot Tub
- Fitness Center
GATE CODE TO COMMUNITY CENTER POOL AND FITNESS CENTER: 8363#
Note: Please use beach towels provided in your rental home when visiting the resort pool. Please take them back to your rental when you leave.
Starter Kit
1 dish sponge
1 paper towel roll
Dish Detergent
3 extra trash bags
2 toilet paper rolls per bath
2 to 3 dishwasher capsules
12 Keurig Cups for Keurig Coffee Machine
Small soap and small shampoo/conditioner per bathroom
2 Full Propane tanks, 1 for the grill and 1 for the fire pit. (You can exchange empty tanks at a local propane center if you need more or let us know if you wish to purchase one from Vacation Alchemy.)
Target and Walmart is nearby for any other items needed during your stay.
Veranda Dream Villa has 1 Pack N Play, 1 Stroller, 1 High Chair and 1 baby gate located under the stairs in the laundry room.
NEARBY SUPERMARKETS AND PHARMACIES
Wal-Mart: 4444 W Vine Street, Kissimmee, FL 34746, 📞 1-407-397-7000
Publix (Grocery Store): 2915 Vineland Rd, Kissimmee, FL 34746, 📞 1-407-239-1852
Super Target: 4795 West Irlo Bronson Memorial Highway, Kissimmee, FL 34746, 📞 1-407-594-0029
EMERGENCY CONTACT INFORMATION
In the event of a life-threatening emergency, please call 911. After you are safe, please notify us immediately.
AdventHealth Kissimmee Hospital:
2450 N Orange Blossom TrailKissimmee, FL 34744;24 HR Emergency Room(407) 846-4343Kissimmee Police Department:
(407) 846-3333Osceola County Fire Rescue Station 42:
(407) 742-6730